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Accounts Receivable and Collections Representative

Accounts Receivable and Collections Representative

CompanyEsri
LocationWest Redlands, Redlands, CA, USA
Salary$20.75 – $30.15
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • 2+ years of experience in collection account management
  • Strong communication, prioritization, and multi-tasking skills with high attention to detail
  • Ability to work in a fast-paced environment
  • Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively
  • Basic knowledge of Microsoft Office applications (Word, Outlook; bonus points for Excel)
  • High school diploma or equivalent

Responsibilities

  • Apply payments, reconcile accounts, and resolve differences
  • Contact customers by phone and written correspondence
  • Maintain statement of accounts for assigned customers
  • Complete credit reviews for new and existing customers
  • Process all aspects of customer account maintenance
  • Recommend credit limits, credit holds, and release orders

Preferred Qualifications

  • Minimum typing speed of 25 wpm
  • Experience working in corporate collections
  • Knowledge of SAP and Salesforce