Associate Account Manager - Pharmacy Product

Associate Account Manager – Pharmacy Product

1-3 years of experience in operations analytics or operations management
Bachelor’s degree in business administration, health care administration, or analytics preferred
Experience working in the Healthcare Industry and specialty pharmacy, is a plus
Strong Excel skills and ability to efficiently work with large volumes of data and pivot tables
Demonstrated ability to be adaptive and inquisitive, natural problem solver
Excellent communication and interpersonal skills
Must be comfortable working independently in a fast-paced environment with time-management skills, attention to detail, and demonstrated ability to multitask
Must be driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others

Serve as a liaison while establishing and maintaining relationships between Progyny Rx and multiple stakeholders such as internal departments, pharmacies and providers.
Provide consistent, thorough, and accurate communication across key stakeholders and vendor accounts.
Work cross-functionally with sales, client account management, business intelligence, member services, marketing, and finance to address the variety of needs for multiple stakeholders
Monitor product KPI and manage to ensure compliance across the specialty pharmacy network.
Analyze claims and operational data to determine inefficiencies and/or product metrics to provide insight and guidance to Progyny leadership.
Collaborate with internal departments and external vendors to facilitate resolution and root cause analysis for cross-functional operational abrasions.
Execute on administrative duties include tracking, reporting and special projects