Lead Director – Project Program Management – IC
| Company | CVS Health |
|---|---|
| Location | Salt Lake City, UT, USA, Madison, WI, USA, Boston, MA, USA, Olympia, WA, USA, Indianapolis, IN, USA, Bismarck, ND, USA, Des Moines, IA, USA, Nashville, TN, USA, Harrisburg, PA, USA, Washington, DC, USA, Austin, TX, USA, Augusta, ME, USA, Providence, RI, USA, Jackson, MS, USA, Lincoln, NE, USA, Raleigh, NC, USA, East Lansing, MI, USA, Frankfort, KY, USA, Richmond, VA, USA, Annapolis, MD, USA, South Dakota, USA, Tallahassee, FL, USA, Salem, OR, USA, Concord, NH, USA, Topeka, KS, USA, Boise, ID, USA, Carson City, NV, USA, Trenton, NJ, USA, Little Rock, AR, USA, Sacramento, CA, USA, Albany, NY, USA, Cheyenne, WY, USA, Santa Fe, NM, USA, Columbus, OH, USA, Hartford, CT, USA, Springfield, IL, USA, Oklahoma City, OK, USA, Baton Rouge, LA, USA, Jefferson City, MO, USA, Phoenix, AZ, USA, Denver, CO, USA, Columbia, SC, USA, Montpelier, VT, USA, Atlanta, GA, USA, Helena, MT, USA, St Paul, MN, USA, Dover, DE, USA, Charleston, WV, USA, Montgomery, AL, USA |
| Salary | $100000 – $231540 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- 10-15 years’ work experience in AI and automation solution delivery combined
- Understanding of AI persona development and implementation
- Ability to work effectively in a matrixed environment
- Adept at execution and delivery of technical solutions (planning, delivering, and supporting skills)
- Adept at collaboration and teamwork
- Experience with Microsoft Copilot Studio
- Mastery of problem solving and decision making skills
- Mastery of growth mindset (agility and developing yourself and others) skills
Responsibilities
- Gather Requirements, develop AI solutions (Persona’s, Agents, Automations) that meet aggressive business goals and objectives
- Meet project plan deliverables, including timelines, budgets, and resource allocation
- Identify and manage project risks, issues, and dependencies
- Oversee business testing to ensure the effectiveness and accuracy of AI solutions
- Act as a liaison with the DDAT team to ensure alignment and integration
- Collaborate with matrixed business SMEs and technical teams to ensure successful delivery of AI projects
- Mentor and share AI development knowledge and best practices with other team members
- Monitor and evaluate the effectiveness of AI solutions in production and embrace continuous improvement solutions
- Work closely with business partners to explore and identify innovative AI opportunities
- Provide insights and recommendations on how AI can be leveraged to achieve business objectives
- Stay updated on the latest AI trends and technologies to inform business partners of new possibilities
- Keep up to date on new AI development tools and technologies to provide the best possible solutions
Preferred Qualifications
- Experience creating Microsoft Copilot agents and flows that can utilize power tools for automation solutions (Power Apps, Power Automate, Power BI, Power Admin Studio)
- Experience with Python, API’s, and JSON is a plus
- Experience with project management tools and methodologies
- Understanding of change management principles and practices
- Familiarity with DDAT frameworks and methodologies
- Ability to manage multiple priorities