Director – Ecommerce Development

Director – Ecommerce Development

Requirements

• Strong architectural, design, analytical, and communication skills are required, as well as an understanding of SDLC, Agile methodology, and PCI Compliance, required
• A leadership presence that can exert positive influence across the IT organization and be a change agent within IT for agile methodology, excellent in SDLC, and continuous improvement of Carter’s eCommerce development delivery model, required
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations, required
• Ability to manage relationships with Production support, Development agencies, Integration teams, Performance testing partners, hosting providers, etc., required
• Self-assured and confident with a professional approach; ability to work under pressure toward tight deadlines; willingness to learn, a can-do attitude, and motivated to succeed and grow, required

Responsibilities

• Define detail of CI/CD strategy and partner with the development team to engineer a deployment process which ensures quality standards are met, while supporting agile development cycles.
• Partner with Carter’s IT to ensure integrations with up/down stream systems are seamless and extensible.
• Define timelines for larger initiatives and align on plans to deliver against committed timelines.
• Manage in house subject matter experts on each technology components, while aligning external support with these experts.
• Define quality and security standards to be met by development delivery.
• Identify proper talent to support Carter’s eCommerce web development needs and consult on what efforts are supported by partners.
• Provide oversight of technical decisions and delivery, with a focus on performance and speed to delivery.
• Solve complex technical problems and communicate the solution to non-technical management and peers.
• Deliver very high quality of production support and maintenance service levels 365/24/7, particularly during times of high volume and peak order taking and processing.
• Lead and/or participate in outage calls and Root Cause Analysis for production problems.
• Define processes for how support is managed, including on call schedules of team and how incidents are to be responded to.
• Set up proper monitoring for production systems with alerting and work process for resolution in place.
• Lead a large team of developers and partners in technical designs, development, and testing for delivery to QA.
• Mentor team members and provide technology leadership.
• Develop team through performance management and ongoing feedback, focusing on fostering strategic thinking, development of talent, and succession planning.

Preferred Qualifications

• Bachelor’s degree in Computer Science or Engineering or equivalent experience is required
• 10+ years web technology experience, including progressively more responsible roles and experience preferred
• 8+ years experience with team management and agile methodology preferred
• 5+ years of experience in a management role in a team of developers
• Experience with multi-tier web development, Apple/Android mobile app development, and/or Content Management customization preferred