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Director – Performance Improvement
| Company | Healthfirst |
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| Location | New York, NY, USA |
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| Salary | $124400 – $230690 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Master’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree from an accredited institution or equivalent work experience.
- Experience managing team and multiple projects using Six Sigma / Lean or other project management methodologies.
- Experience leading complex process improvement initiatives.
- Experience managing staff
- Experience working with data sets and/or Microsoft Excel modeling
- Experience utilizing valuation and impact analysis methodologies
- Experience using workflow diagramming applications to document business processes
- Experience leading change management and organizational transformation
Responsibilities
- Partners closely with operations and the business to establish, publish, and execute a strategy for PI initiatives within and between core processes.
- Works with PI teams to develop programs and projects based upon business user and business impacts (i.e. reduce risk/cost, improve process).
- Identifies operational problems, pain points, and process inefficiencies and finds viable PI solutions advancing Healthfirst’s goals and objectives.
- Identify and/or direct process improvement opportunities and provide preliminary benefit/financial valuation for project prioritization
- Lead cross functional teams in successful completion of assigned projects; generate solutions to complex problems through utilization of problem-solving tools and methodologies
- Maintain up-to-date knowledge of all assigned initiatives, with a focus on measurable value
- Coach, train, and educate business teams on how to leverage performance improvement tools and methods
- Establish strong collaborative relationships with project sponsors, key stakeholders, business leaders and teams
- Provide daily management of technically oriented Performance Improvement staff
- Plans goals, objectives, policies, and procedures to deliver strategies for successful operation and support of the departmental and corporate goals.
- Provides ad-hoc analyses to support corporate or departmental initiatives or programs.
- Additional duties as assigned.
Preferred Qualifications
- Master’s degree from an accredited institution.
- Industry work experience in healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency.
- Experience working with one or more Medicaid managed care plan products
