Titles Clerk
| Company | Openlane |
|---|---|
| Location | Winnipeg, MB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High School diploma or equivalent experience / education
- 1-2 Years’ of related experience in an administrative capacity
- Tech-savvy, and comfortable using Google Suite
- Strong customer service and communication skills
- Excellent organizational and time management skills
Responsibilities
- Coordinate administrative tasks for vehicle title management, serving as the primary liaison with the provincial department of motor vehicle registry and/or insurance agencies to access titles and title information.
- Complete title and/or registration applications, input new title requests into the title inventory system, and monitor status with the provincial department of motor vehicles and/or insurance agencies.
- Monitor internal systems for upstream units sold, coordinating title requests across the OPENLANE marketplace and responding to title inquiries from other OPENLANE locations.
- Prepare and distribute title invoices involving a fee or charge.
- Provide excellent customer service by assisting dealers with various procedures and requests in an efficient and timely manner, including greeting customers, responding to incoming calls, taking payments, and general inquiries.
- Ensure customer satisfaction by communicating with customers; identifying & resolving issues in a timely manner.
- Perform moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing data.
- Generate/prepare reports by gathering data from computerized systems (i.e. vehicles without titles reports).
- Manually or electronically enter new data in an accurate and timely manner, including vehicle information, registrations and other documents.
- May be required to process cheques, file sales transactions, balance & transmit sale reports & EFT wire transfers to other systems.
- Support other administrative tasks, including sale day functions, as required.
Preferred Qualifications
- Prior experience working with vehicle registrations an asset
- Experience with AMS, VTrace, and other OPENLANE systems
- Bilingual (English/French) is an asset