General Manager
| Company | Ollie Pets |
|---|---|
| Location | St. Charles, IL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 4 year degree or equivalent work experience
- PNL experience
- Excellent Communication Skills – Written and verbal
- Multi-Site Management Experience
- Excellent negotiation Skills
- Demonstrated success in leading teams
- Strong collaboration with peers and departments
- Proficient with Microsoft Office
Responsibilities
- Manage full fulfillment process, including order generation, production, pick/pack, shipping/receiving and inventory management
- Day to day ownership of FC performance and outcomes based on goals as set by Directors of Fulfillment; identify areas for improvement
- Mentor and provide direction to Supervisor, and in turn Leads and Associates
- Be responsible for appropriate and successful implementation of projects and policies established by FC leadership
- Take suggestions of workers into account in all decision-making
- Recommend FC org needs, working with Director and People Generalist for recruiting and retention of key employees in FC; work with Supervisor to eliminate single points of failure across team
- Own FC safety and security- set programs in compliance with company-wide policies and FC specific needs and be constantly vigilant in identifying and addressing potential risks
- Own action-plans on any product recalls or quarantines to ensure no quarantined product is accidentally shipped
- Own safety procedures including fire safety, weather safety, and any unforeseen circumstances
- Manage any safety and security incidents for Ollie associates and policies
- Set labor budgets and overall planning to facilitate; work with Supervisor to implement and track progress vs. goals
- Establish relationships with local temp agencies, approve conversions from temp to employees based on Supervisor recommendations
- Address any personnel or workers comp issues, in conjunction with HR
- Work with FC LT and corporate functions to rollout new products and processes
- Develop sanitation and cleaning programs to ensure compliance with Covid protocol
- Oversee and lead building related projects (e.g., racking or freezer builds, offsite storage rollout, new packaging planning, Covid protocol)
- Comply to regulatory (local/ state / federal) Authorities
Preferred Qualifications
- Bilingual in Spanish