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Staff Engineer – Insider Risk Program
| Company | Twilio |
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| Location | Ontario, Canada |
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| Salary | $118200 – $147700 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 6+ years of hands-on cyber security investigations experience in law enforcement, counterintelligence, or private sector industry equivalent.
- Experience with emerging cloud technology services and their effect on digital investigations.
- Experience interviewing cyber risk actors in particular Insider risk actors and impacted individuals.
- Knowledge of Insider risk/Data Loss Prevention programs, incident management and investigative programs.
- Experience with cyber security tools, UEBA/DLP/SIEM/SOAR is a plus.
- Basic scripting and coding skills (Powershell, VBscript, Bash, Python, SQL, etc..)
- Excellent written and verbal communication skills.
- Ability to influence and build effective working relationships with all levels of the organization.
- Flexible to work additional hours during incidents and provide team support as needed.
Responsibilities
- Collaborating and acting as a liaison between Insider risk analysts and End users, Legal, HR, other stakeholders to address findings.
- Assess and investigate complex insider risk incidents and digital behaviours of concern, providing a thorough and mature investigative process from start to end.
- Demonstrate an expert level of business acumen and employment legal considerations throughout the investigations.
- Conduct sensitive interviews of persons of interest during insider risk investigations.
- Examine the case summary provided by the Insider risk analysts and evaluate the appropriate course of action to mitigate the identified security concern within daily operations and incident reviews.
- Document investigative results in an articulate manner to ensure accurate reporting, tracking and documentation of incidents and behaviors of concern through the entire lifecycle of the incident.
- Produce high quality investigative reports, assessments and briefings for senior management and stakeholders.
- Convey complex security issues to both technical and non-technical audiences with clarity and impact.
- Collaborate closely with the Insider Risk Program Manager and cross-functional partners, including Employee Relations, Employment Legal, and HR, to develop and formalize comprehensive runbooks and standard operating procedures that proactively address and mitigate insider risk.
- Capable of undertaking analytical and project tasks to support the team as needed.
Preferred Qualifications
No preferred qualifications provided.
