Qualified Professional-Clinical Supervisor

Qualified Professional-Clinical Supervisor

Requirements

• An individual who holds a license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served
• A graduate of a college or university with a master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling
• A graduate of a college or university with a bachelor’s degree in a human service field and has two years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling
• A graduate of a college or university with a bachelor’s degree in a field other than human services and has four years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling
• Experience in auditing and contract compliance
• Two or more years’ experience in a supervisory position
• Ability to demonstrate knowledge of job skills and complete orientation and training classes

Responsibilities

• Provides clinical supervision and training of staff and monitors/implements/supervises delivery of service plans and personal futures plan
• Provides clinical on-call to respond to emergencies
• Participates in ISP development or develops ISP/PCP/care plans
• Monthly and quarterly review and documentation of individuals’ progress
• Demonstrates knowledge of and monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirements
• Implements/coordinates any necessary plans of correction from a regulatory body
• Demonstrates an understanding of client’s rights, protection, and safety
• Collects and reports all incidents and reviews incident reports to ensure patterns of incidents are addressed
• Shares all incident reports with appropriate external agencies (area program, social services, etc.) when necessary and appropriate
• Participates in regularly scheduled quality and safety committee meetings
• Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner, when assigned
• Implement plans of correction and coordinate interdisciplinary team to address trends in incidents
• Ensures all written training programs are implemented and revised as needed
• Initiates discharge planning if appropriate
• Maintains records (clinical and otherwise) appropriately and in a manner that meets regulatory requirements
• Maintains fiscal spending within limits of approved budget, e.g., household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.
• Monitors all consumer finance documentation
• Implements/monitors compliance with company Health and Safety programs
• Attends industry functions to promote positive relationships with other providers
• Develops positive relationships with all referral and funding sources to promote new business
• Uses leadership and communication skills to motivate team members toward agency objectives
• Fosters team spirit and company pride among team members and agency
• Manages staff hours in accordance with authorized services
• Ensures consumer and guardian participation in development of service plan and personal futures plan
• Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
• Chairs or participates in screening for program vacancies
• Develops waiting list for potential consumer vacancies
• Assists in the development and updates to the service plan for admissions, discharge and transfers
• Participates in Regulatory reviews
• Core member of Interdisciplinary Team
• Ensure the provision of continuous Active Treatment
• Flex schedule to accommodate needs of the home/individuals supported
• Maintain contact and positive working relationships with family/guardians and advocates
• Coordinate the review, investigation, and resolution of client complaints/grievances in regard to services and notify appropriate parties of outcomes while instituting any corrective action plans
• Provide staff training as they relate to policy and procedure, state regulations, contract requirements and Company staff training protocols
• Arrange for various in-home care programs in relation to memory care, fall risk/prevention, and Transitional Care and other care programs as needed
• Other duties as assigned

Preferred Qualifications

No preferred qualifications provided.