Director – PSS Innovation and Systems Quality
| Company | IQVIA |
|---|---|
| Location | Durham, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Knowledge of National Counsel for Prescription Drug Programs (NCPDP D.0 Telecomm) is useful.
- Change management/process analysis skills.
- Strong communication skills, including the ability to train, present, and interact tactfully with clients and cross-functional partners.
- Experience with website, API, and Mobile testing.
- Experience writing and executing test plans.
- Experience with Oracle, SQL, SQL Server preferred.
- Knowledge of word-processing, spreadsheet, and database applications.
- Knowledge of GXP regulations and guidelines.
- Working knowledge of testing automation tools.
- Manual testing experience.
Responsibilities
- Oversee the Quality Assurance processes, ensuring compliance with industry standards and regulatory requirements.
- Develop and implement innovative strategies to enhance product development, operational efficiency, and customer satisfaction.
- Collaborate with senior leadership to define and execute the innovation and quality roadmap.
- Lead and mentor a team of professionals, fostering a collaborative and high-performance culture.
- Identify opportunities for process optimization and implement solutions to improve system quality and efficiency.
- Build strong relationships with internal and external stakeholders to drive innovation and quality initiatives. Act as an escalation point for all PSS quality-related technical operation’s implementation activities.
Preferred Qualifications
- Experience within the prescription industry, retail pharmacy operations, and/or pharmacy claims is preferred.