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Government Account Specialist – Field Service
| Company | Cardinal Health |
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| Location | Jacksonville, NC, USA |
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| Salary | $60000 – $65000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Bachelor degree, or equivalent experience, preferred
- 3-5 years experience in inventory management, project management, supply technician, or data and administration in a healthcare setting, preferred
- Proficient in Microsoft Office preferred
- Excellent communication and interpersonal skills preferred
Responsibilities
- Will work closely with field sales, customer service, implementation, contracts, operations, inventory, accounts payable/disputes for problem resolution and project identification between the customer and Cardinal Health.
- Identifying, quantifying, qualifying, tracking, and evaluating customer pain points.
- Drive operational excellence and maximize customer loyalty.
- Demonstrates general knowledge of customer relationship management, sales, and operations functions.
- Responsible for process improvement projects, SOP/BDP identification and replication throughout customer base as required.
- Process Mapping – Accountable for facilitating, developing, designing and implementing processes that improve the overall customer experience.
- Effectively utilize Lean Six Sigma (LSS) Methodologies.
- Coordinates data collection and reporting to support initiatives and basic business needs.
Preferred Qualifications
- Prior government contract or military logistics experience and security clearance preferred. Candidates without a security clearance must be able to obtain a security clearance if hired.
