Market Manager
| Company | Airbnb |
|---|---|
| Location | Salt Lake City, UT, USA, Boise, ID, USA, Cheyenne, WY, USA, Helena, MT, USA |
| Salary | $111000 – $130000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 6+ years of experience in new sales, account management and partner support
- Strong time management and prioritization skills
- Proven track record of being able to effectively work a leads pipeline and/or a book of business
- Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
- Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
- The ability to get things done with constantly changing priorities, projects and deadlines
- Proven experience working cross-functionally
- Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
- Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
- Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects – Salesforce experience is a plus
- Charismatic self-starter who is resourceful and self-sufficient
- Available to travel to assigned markets
Responsibilities
- Build and manage partner relationships within assigned territory
- Directly manage accounts to meet and exceed quarterly/annual sales goals
- Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
- Prospect and onboard new, high quality supply in your assigned geography
- Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
- Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
- Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
- Hold regular optimization calls and business reviews with your partners
- Develop strong and long lasting partnerships
- Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
- Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
- Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.
Preferred Qualifications
- 2+ years of hospitality/travel industry experience (nice to have)