Senior Vice President – O U Lead – General Manager – Regulated Industries – Professional Services
| Company | Salesforce |
|---|---|
| Location | Boston, MA, USA, Seattle, WA, USA, San Francisco, CA, USA, Irvine, CA, USA, Dallas, TX, USA, Chicago, IL, USA, New York, NY, USA, Denver, CO, USA, Atlanta, GA, USA |
| Salary | $370000 – $461000 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Expert or higher |
Requirements
- 15+ years experience in a Professional Services leadership position with direct P&L responsibility.
- 15+ years of work experience in the Financial Services or Healthcare & Life Sciences industries and knowledge of industry-specific challenges.
- Track record in product and business model innovation – approach to create unique customer insights and convert them into replicable, scalable, profitable service offers.
- Proven success at leading transformational projects to deliver customer outcomes through technology.
- Senior leader able to operate effectively with C-level executives.
- Strong business acumen and analytical skills with the ability to think strategically as well as ability to handle details.
- Demonstrated experience leading product, marketing, and delivery teams.
- Action oriented and results driven.
- Strong organizational and management skills to manage multiple projects, responsibilities, and staff.
- Exceptional relationship-building skills demonstrated by an ability to grow and nurture relationships with internal stakeholders.
- Proven ability to influence cross-functional teams without formal authority.
- High energy and passion for the job.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Responsibilities
- Provide industry and account-focused thought leadership and vision for the next generation of AMER Professional Services, leveraging the unique opportunities of our lead position in the market and the cloud model.
- Attract top talent, and coach and develop a strong team consistent with our culture.
- Develop an approach to generate unique insights about our customers’ unique needs as well as industry trends & sales plays (user groups, advisory councils, etc.).
- Strong collaboration internally with stakeholders in CSG, Sales, Marketing, and Product Teams to operationalize the delivery of services by segment.
- Proven ability to influence across organizations without direct hierarchical ownership of teams.
- Recognized spokesperson and trusted advisor with customers and analysts (listening, public speaking, writing and negotiating).
- Manage the financial commitments of the operating unit, working with multiple parties, against financial and business metrics.
- Systematize the process for developing new packages and programs. Build a new delivery model for packaged services.
- Enable and evangelize the portfolio internally and externally.
- Collaborate with our internal teams to operationalize the delivery of services for multiple sub-segments.
Preferred Qualifications
- 5+ years at Salesforce or in the Salesforce ecosystem
- 15+ years of experience in a Product/Program Management role
- Experience in Cloud Computing
- MBA and technical disciplines
- Product Management certification
- Program Management certification