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Senior Property Field Claims Adjuster

Senior Property Field Claims Adjuster

CompanyAmerican Family Insurance Group
LocationCleveland, OH, USA, Elyria, OH, USA
Salary$68000 – $113000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Demonstrated experience providing customer-driven solutions or support.
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
  • Must have field property claims adjusting experience.
  • Xactimate estimate writing experience required.
  • Valid driver’s license required plus an acceptable driving record.
  • Obtain state specific property casualty claims licensing.

Responsibilities

  • Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
  • Identify complex issues and seek assistance. Handle claims on a good faith basis.
  • Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
  • Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Respond to customer inquiries, make appropriate decisions and close file as needed.
  • Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
  • Provides all parties with claim process and status; answer questions or redirect to other areas.
  • May complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Preferred Qualifications

    No preferred qualifications provided.