Sr Solution Consultant - Customer Industry Workflows - Commercial

Sr Solution Consultant – Customer Industry Workflows – Commercial

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
5+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence

Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
Lead discovery workshops to determine customers’ challenges and give persona and value-based product demonstrations to align our solution with customer needs
Develop client partner relationships
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows