Senior Staff Reliability Engineer

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
Extensive experience in managing product operations in the cloud
Strong background in software development, systems engineering, and networking
Proficiency in Linux systems and writing code to automate repetitive tasks
Experience with containerization technologies such as Kubernetes and Docker
Familiarity with cloud services like AWS and VMware on AWS
Ability to troubleshoot and solve issues remotely
Experience in high-availability architecture, scalability strategies, monitoring, alerting, and observability
Strong focus on customer service and deep technical expertise

Provide relief and sustainable resolution to issues within our infrastructure
Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues
Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design
Join a culture of intolerance to manual activity, resulting in a highly automated environment delivering scalable solutions
Design and deploy our world-class SaaS products using containerization (Kubernetes/Docker) and cloud services (AWS, VMware on AWS, etc.)
Drive our super-large-scale multi-tenant clusters while guaranteeing great uptime
Apply your software/programming expertise, combined with your in-depth understanding of system and cloud services, to continuously improve our infrastructure and products
Commit to a 40-hour week, mostly Monday to Friday, and meet aggressive weekly goals

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!