General Merchandise Team Leader

General Merchandise Team Leader

Requirements

• High school diploma or equivalent
• Age 18 or older
• Ability to lead and hold others accountable
• Effective communication skills
• Ability to manage workload and prioritize tasks independently

Responsibilities

• Execute daily/weekly workload to deliver on department and store sales goals and guest engagement
• Educate your team on how operational procedures affect inventory management and product availability
• Help assess reporting to identify gaps in GM processes and assist to develop a plan
• Assist with and lead the daily execution of tasks such as receiving products and restocking shelves
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Help establish clear goals and expectations and hold team members accountable
• Lead pick, pack and ship fulfillment work accurately
• Collaborate with all teams and leaders to identify key priorities and ensure the store is guest-ready
• Stay informed about relevant trends and products to educate team members
• Evaluate candidates for open positions and develop a guest-centric team
• Support guest services such as back-up cashier and digital fulfillment processes
• Demonstrate inclusivity and a culture of ethical conduct, safety and compliance
• Lead and demonstrate a safety culture
• Model the execution of physical security processes
• Create a welcoming experience by greeting guests
• Address all store emergency and compliance needs
• All other duties based on business needs

Preferred Qualifications

• Previous retail experience preferred
• Enjoy interacting and helping others
• Thrive in a fast-moving, highly active and physically demanding role
• Open to working a flexible work schedule with varying hours, days or shifts