Instructional Designer – Insurance

Instructional Designer – Insurance

Requirements

• Bachelor’s degree in Instructional Design, Education, or related field.
• 3+ years of proven success in instructional design and curriculum development.
• Proficient in Articulate 360, LMS platforms, Microsoft Office, and other creative design tools; stays current with emerging technologies and instructional design innovations.
• Expertise with adult learning principles, ADDIE/SAM methodologies, and creative design software.
• Ability to tailor content for different audiences, including variations in culture, age, and accessibility.
• Strong understanding of sales processes and customer experiences.
• Strong organizational and project management skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate, influence, and exchange feedback effectively across all levels.
• Ability to be proactive, take ownership of assigned responsibilities, and work independently.
• Ability to analyze organizational needs and recommend strategic learning solutions.

Responsibilities

• Conduct needs assessments, job/task analyses, and audience analysis to define performance gaps and define learning objectives.
• Design interactive, visually appealing learning experiences using effective instructional materials including: Instructor-Led Training (ILT) and Virtual ILT, eLearning modules and multimedia content, On-the-Job training programs, Assessments, job aids, tip sheets, and performance support tools.
• Apply adult learning theory to instructional strategies that promote knowledge retention and skill development.
• Plan activities that enhance learning transfer and address different learner styles.
• Develop storyboards, scripts, and prototypes for SCORM-compliant eLearning.
• Identify content suitable for digital delivery and determine the appropriate use of multimedia.
• Redesign or update existing training materials based on learner feedback, performance metrics, and evolving business needs.
• Partner with stakeholders, SMEs, and cross-functional teams to align learning solutions with business goals and learner needs.
• Influence and negotiate with business partners to determine effective training strategies that drive measurable results.
• Create and manage project plans, timelines, and deliverables to ensure training initiatives are completed on time and within scope.
• Coordinate with external partners and vendors to manage outsourced content development and ensure alignment with standards.
• Plan and conduct user acceptance testing and gather learner feedback for continuous improvement.
• Design and implement training evaluations to measure knowledge acquisition and business impact.
• Analyze feedback and assessment data to refine content and delivery methods.

Preferred Qualifications

No preferred qualifications provided.