Hospital Liaison
| Company | DASCO HME |
|---|---|
| Location | Elmira, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School diploma or GED equivalent.
Responsibilities
- Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation.
- Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs.
- Delivers equipment to patient’s room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions.
- Maintains working knowledge of home medical equipment and DASCO products and services.
- Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind.
- Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations.
- Encourages and grows relationship with hospital partnership team members.
- Other duties as assigned by the branch office manager.
Preferred Qualifications
- Associate’s degree in related field.
- Six months’ experience in healthcare/medical/insurance/DME customer service role.