Supplier Experience Manager

Supplier Experience Manager

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven experience in supplier management, procurement, or a related role.
• Strong project management skills with the ability to lead cross-functional teams.
• PMP or other project management certification preferred.
• Progressive experience deploying and administering change management tools and practices across an organization.
• Excellent communication and interpersonal skills.
• Proficiency in using digital tools and platforms for supplier management.
• Ability to analyze data and generate actionable insights.
• Strong organizational skills and attention to detail.

Responsibilities

• Develop and implement strategies to improve supplier experience and ease of doing business.
• Lead cross-functional teams to implement supplier experience initiatives, including sourcing, spend analytics, and supplier management.
• Collaborate with IT, marketing, and customer service departments to ensure seamless integration of supplier experience programs.
• Monitor and analyze supplier performance metrics to identify areas for improvement and drive continuous enhancement.
• Lead supplier onboarding processes and ensure compliance with company policies and standards.
• Conduct regular supplier reviews and joint category reviews to foster strong supplier relationships.
• Utilize digital tools and platforms to streamline supplier interactions and improve data completeness.

Preferred Qualifications

• PMP or other project management certification preferred.
• Experience with iValua or similar supplier collaboration platforms preferred.
• Knowledge of best-in-class category management practices preferred.
• Familiarity with spend analytics and data-driven decision-making preferred.