Quality Controls Specialist

Strong background in Quality Controls, Quality Assurance, Monitoring and Testing
Understanding of process and control automation
Ability to draft desktop procedures and process flowcharts
Knowledge of Salesforce, nCino, and Tableau
Undergraduate degree preferred
7+ years of relevant experience
Advanced business understanding and knowledge of risk and control functions
Advanced knowledge of governance, risk and control procedures, strategies & tactics
Ability to establish goals and objectives that support delivery execution for multiple teams
Ability to lead, plan, execute and evaluate project activities to ensure completion of initiatives
Skill in mentoring, and performance management
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office and industry standards
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and drive team execution
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines

Perform Quality Control activities across the Commercial Bank
Manage a portfolio of governance and control activities for moderately complex or high-risk business or functional area
Implement policies/processes and/or initiatives to meet governance and control guidelines
Act as a technical lead on key control initiatives
Contribute to the strategic direction of the business governance and control function
Develop and document a comprehensive inventory of processes and controls with clearly-defined owners and roles and responsibilities for each process and control
Participate in the intake of applicable regulation, assessment of impact to the business line, and the comprehensive mapping of associated controls to rules and regulations
Review end-to-end processes and controls and connect the dots across issues and control deficiencies across various BUs in order to increase standardization of solutions, processes and controls
Lead the integrated execution of policies/procedures/changes across multiple functional areas
Provide direction to complex, wide-ranging enterprise or cross-function/business projects as a SME, identify risk/provide guidance for complex situations and participate in designing, testing, and implementation of solutions