Associate Construction Specialist

Associate Construction Specialist

Requirements

• 1-2 years of commercial lending/customer service experience is required
• Extensive knowledge of Bank and government guaranteed programs’ construction standards, policies, and procedures is required
• Knowledge of BUILT and Salesforce is required
• Effective communication skills with a focus on conflict resolution
• Detail oriented with a high degree of accuracy
• Strong organizational skills with the ability to prioritize workload
• Excellent customer service skills
• Proficient with Microsoft Office Suite

Responsibilities

• Generate the construction closing checklist and participate in closing kick-off calls to educate borrowers on construction loan closing requirements.
• Collaborate with lenders, underwriters, closers, borrower, general contractor, and other third parties to ensure necessary construction documentation is collected prior to closing.
• Provide lending teams construction closing updates during pipeline meetings.
• Initiate required credit enhancements. Engage third-party firms for initial project review and construction inspections.
• Prepare, analyze, and present general contractor due diligence for approval.
• Review construction documents collected from borrower to ensure completeness and accuracy prior to submitting file for closing approval.
• Confirm final loan budget and configure project setup in disbursement software application.
• Create and submit disbursements in conformance with bank and loan agreement funding requirements.
• Coordinate with internal and external partners on participated loans to insure loans are funded timely. Address participant questions or concerns and elevate issues as appropriate to avoid funding delays.
• Ensure inspections and title updates are timely ordered, lien waivers and change orders collected, and the preparation of draw checklist is completed in a manner to expedite disbursements.
• Serve as borrowers’ construction point of contact throughout loan closing and disbursement. Answer general loan questions, monitor project timelines, manage loan budget, and maintain current loan file through project completion.
• Completes modification requests on multi-advance loans as necessary. Works with internal and external parties as required to facilitate documentation.
• Track monthly loan payments and address delinquencies in a prompt manner.
• Assist internal servicing department with collection of updated financials from borrowers in accordance with loan agreement.
• Elevate problematic situations to Construction Manager and Credit Administration as needed.

Preferred Qualifications

• Bachelor’s degree or 3 to 4 years equivalent experience preferred