Manager Agile Transformation

Manager Agile Transformation

Requirements

• Bachelor’s degree from a four-year college or university required, with a major or emphasis in Business, Computer Science, Information Technology, or a related field. Additional experience may be considered in lieu of degree.
• Minimum 10 years in leading enterprise operating models.
• Minimum 8 years in overseeing and leading a team of employees.
• People management experience required.
• Experience in multiple agile methodologies.
• SAFe Practice Consultant required. Other SAFe domain certifications are highly desired.

Responsibilities

• Provides strategic and leadership of agile operations.
• Embraces servant leadership and displays behaviors that come with the agile mindset.
• Evaluates current models, identifies improvement areas, and analyzes organizational structures and processes.
• Establishes collaborative partnerships with key stakeholders and team members to aid in the Agile adoption journey.
• Collaborates across the Value Management Office to design and support full Agile transformations within teams.
• Develops and maintains measurement and scorecards.
• Guides implementation, provides hands-on coaching, and facilitates workshops and training.
• Coaches and guides teams on the mechanics of Lean and Agile methods to keep growing the Agile mindset.
• Delivers hands-on coaching of individual teams in all aspects of Agile Frameworks (e.g., daily meetings, planning, self-organization, collaboration, iterative development, managing flow, backlog maturity, limiting WIP, etc.).
• Demonstrates a strong fundamental understanding of business operations (e.g., planning, budgeting, resource management, etc.) and influences the enterprise into maturing with data-driven decision making.
• Establishes metrics, addresses challenges, and promotes a culture of continuous improvement.
• Leads Lean Agile Center of Excellence (LACE) and shares lessons learned, creates playbooks, and supports other enterprise Centers of Excellence.
• Stays updated on industry trends and contributes to thought leadership content.
• Creates, builds, and delivers customized Agile training modules with support from Learning and Development teams.
• Directly supervises employees within the assigned team.
• Performs hiring, onboarding, scheduling, performance management, coaching, and development planning.
• Ensures compliance with ICW policies, processes, and performance standards.
• Mentors team members to build technical depth and grow careers.
• Holds regular 1:1s, provides coaching, feedback, and supports development plans.
• Proactively addresses performance issues and fosters a culture of accountability.
• Ensures all team members are trained, onboarded, and aligned with department expectations.

Preferred Qualifications

• Deep understanding of the Agile mindset, Servant Leadership.
• Proven ability to manage cross-functional teams and drive change in complex environments.
• Excellent communication and stakeholder management skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Competencies in analytical thinking and decision-making.
• Experience in building strong and collaborative relationships within internal IT partner organizations.
• Proven track record in implementing multi-domain operating models.
• Expertise in financial management with an understanding of insurance.
• Strong partnership-building skills with executives and cross-functional teams.
• Leadership and storytelling skills to guide organizational change.
• Ability to influence and align teams.