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Senior Researcher – Content Consumer Insights – Sports
| Company | Netflix |
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| Location | Los Angeles, CA, USA |
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| Salary | $130000 – $470000 |
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| Type | Full-Time |
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| Degrees | Master’s |
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| Experience Level | Senior |
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Requirements
- At least 7+ years of hands-on, mixed-methods research experience.
- A passionate fan of sports & entertainment!
- A sports audience expert with a comprehensive understanding of the industry, including trends, audience & fan behaviors, and competitive landscape.
- Experience in designing, planning, executing, and socializing research projects end-to-end.
- An analytical mindset; you love digging into data for hidden connections and patterns, and know how to balance analytical rigor with pragmatism and actionability.
- A phenomenal communicator; strong storytelling skills with experience turning data into insights and socializing across different departments (from content/creative to data scientist to high-level executive).
- An excellent collaborator; able to build strong relationships both within your team and with business partners.
- Independent thinker who likes taking initiative and approaches problem-solving with an innovative mindset; you focus on long-term solutions and making an impact at scale.
- Comfortable with ambiguity and thinking through multiple perspectives; stays grounded in the face of change.
- A master of prioritization and time management, both the big picture and in terms of your own time.
Responsibilities
- Develop, lead, and execute an insights program that will build a strong understanding of consumer and fan needs in sports & sports entertainment today – in order to inform a variety of business decisions across programming, content development, communications strategy, and member experience.
- Drive understanding of how Sports content complements and enhances our primary TV and movie programming, and identify opportunities for growth.
- Own the partner relationship with Content & Marketing executives who focus on live sports, establishing a trusted, consultative partnership.
- Develop innovative approaches & establish best practices for sports research.
- Socialize your research and findings throughout the company, acting as the primary voice for sports insights.
- Partner closely with other CI researchers (especially UX and regional), data scientists, analysts, and strategists to identify business needs and build holistic narratives to drive the business forward.
Preferred Qualifications
- Entertainment research experience (e.g., TV, film, streaming, short form, gaming), particularly with other types of live or interactive programming.
- International research experience.
- Advanced degree in research, social sciences, statistics, or related field.
