Product Training Specialist

1+ year of experience in B2B SaaS, Banking, Mortgage or Finance experience in an internal enablement role or customer-facing role (trainer, content creator, CSM, implementation consultant, enablement, growth, customer marketing, LOA or Loan Officer)
Coaching and enablement, learning and development, and change management skills, plus content creation and delivery
Able to leverage performance data, adoption metrics, and sales metrics to develop enablement programs and growth campaigns
High empathy for end-users; able to influence user behavioral changes
Self-starter; capable of driving incremental progress and clearing obstacles in a low-structure environment that requires cross-functional collaboration
Strong time management and time tracking skills

Become an expert in the Blend platform and varying user personas and use cases
Enable customer change management organizations through train the trainer, shared collateral, and certification programs
Onboard Blend platform users through live events, webinars, and automated onboarding programs
Drive adoption of Blend features and platform workflow through automated campaigns
Convert users to champions by investigating challenges, highlighting value, and delivering bite-sized enablement at the moment of need
Partner with Product Operations and Deployments to identify and communicate best practices
Partner with Customer Success to gather feedback, identify user adoption trends, and prioritize input from the field

No preferred qualifications provided.