Technical Onboarding Specialist – D&M
| Company | Autodesk |
|---|---|
| Location | Montreal, QC, Canada, Bengaluru, Karnataka, India, Denver, CO, USA, Portland, OR, USA, Dublin, Ireland, Sant Cugat del Vallès, Barcelona, Spain |
| Salary | $83600 – $144320 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years of experience in Mechanical Engineering, Product Design & Manufacturing, or a related field
- Advanced knowledge of Mechanical Engineering, Product Design & Manufacturing Engineering industry needs and workflows
- Bachelor’s degree or equivalent experience in Mechanical Engineering, Industrial Design, or Manufacturing engineering or equivalent
- Proficient knowledge of Autodesk Inventor, Fusion, and/or Vault in a production environment
- Proven ability to be flexible and learn quickly in a fast-paced environment
- Able to manage several projects simultaneously, setting the right priorities
- Demonstrated ability to build and maintain strong relationships with commercial customers
- Excellent verbal and written communication skills in English; ability to convey complex technical details coherently to a live or virtual audience
- Strong content creator for both internal and customer-facing audiences
Responsibilities
- Demonstrate subject matter expertise in Autodesk D&M solutions and provide technical guidance based on best practices to help customers adopt Autodesk technology and achieve their business outcomes
- Design, build, and maintain the strategic Fast Track Onboarding service catalog to increase customer success and new product adoption
- Support customer discovery and delivery of assisted onboarding sessions, helping to reduce deployment and onboarding time and increase Autodesk Solutions usage and consumption
- Curate, create, and deliver digital content for end-users via 1:1 and 1:Many sessions, ensuring it adheres to Customer Technical Success (CTS) standards of quality and consistency and effectively solves specific customer challenges
- Collaborate with multiple internal teams to drive deployment efforts and build strong relationships with customers, ensuring seamless execution and support of Fast Track Onboarding Services
Preferred Qualifications
- Additional knowledge of Autodesk Platform Solutions is a bonus