Branch & Business Banking Center Assistant Manager

Accountable for the operational soundness of the branch and team
Manages service and operational aspects of a Branch & Business Center branch
Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members
Drives revenue and loyalty through proactive interactions with clients
Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships
Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households
Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty
Drives the employee engagement experience
Responsible for acquiring and retaining talent through the training, coaching and development of employees
Coaches employees to achieve performance and activity expectations
Leads the performance management process for direct reports
Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements
Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures
Exercises sound decision making to identify and mitigate potential risk
Manages operational, human capital, reputational and business risk through adherence to established policies and procedures