Associate Client Project Administrator – Flexible Options
| Company | Broadridge |
|---|---|
| Location | Deer Park, NY, USA |
| Salary | $27 – $27 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- BA/BS degree preferred.
- Voluntary Corporate Actions experience is a plus.
- Ability to work in a highly collaborative team environment: reliable, clear communicator, respectful, active listener and share team inbox responsibilities.
- Ability to work well independently as well as part of a team; ability to think from a new perspective and creatively.
- Willingness to accept responsibility or to account for one’s actions.
- Self-starter with excellent interpersonal skills; Excellent negotiation and analytical skills.
- Strong problem-solving skills: able to gather data, determine the root cause, solve for the future.
- Strong organizational skills and attention to details.
- Ability to prioritize effectively, multitask, and manage time appropriately.
- Proficiency in Microsoft Office Suite.
Responsibilities
- Act as member of an operations team that provides corporate action support to over 130 bank/broker clients.
- Execute mailings based on issuer requirement and custodial participation expectations.
- Monitor the effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient.
- Have a logical approach to gathering data and analyzing it to solve client inquiries.
- Act as the front line; supporting members of the team and management to maintain and grow our client base.
- Participate on a team as an up and coming client advocate and interfaces between all departments.
- Learn from the team role models regarding consistent implementation of standard methodologies with regard to client interactions and departmental procedures.
- Participate in ongoing projects, including drafting written requirements or procedures as requested.
- Research and respond, in a timely manner, to requests from clients or associates regarding their needs and interests.
- Partner internally, as well as with other departments, to continually add efficiency to the day-to-day processes.
- Develop favorable client relationships in order to identify additional service needs and ensure client satisfaction.
- Facilitate support of business continuity testing and documentation.
- Participate in client meetings, product demos, and business reviews on and off site to build stronger business relationships.
Preferred Qualifications
- BA/BS degree preferred.
- Voluntary Corporate Actions experience is a plus.