Due Diligence Coordinator

High School Diploma is required.
1-2 years of related experience.
Prior Insurance and Loan Servicing experience is preferred.
Proficient in Microsoft Word and Excel
Excellent communication skills
Strong knowledge and understanding of mortgage servicing regulations, NMS requirements, and GSE guidelines is required.
Experience analyzing basic processes and data for all supported business units
Demonstrated strong skill set for organization and attention to detail
Strong research and follow-up skills, as well as the ability to meet strict deadlines
Self-Motivated. Ability to work independently with minimal supervision
Ability to work overtime as needed
Ability to work well with others across departments
Strong analytical, problem solving and mathematical skills.

Review, research and respond timely to departmental audits both internal and external for default departments.
Work closely with the Operations management team and their staff to determine root causes for issues and provide recommended solutions.
Work with Compliance Department to assist with coordination of rebuttals and remediation activities within the operational teams.
Manage call model process including attending monthly call calibration sessions with supervisors and call audit team.
Act as mediator for call dispute resolutions/escalations & send reminders to Supervisors to manage call disputes.
Manage Audit Tollgate.
Create reports to determine adherence when necessary.
Track success of remediation activity.
Research and prepare audit responses and see to their timely submission.
Undertake special projects related to departmental activities and perform other duties as assigned.
Monitor GSE reporting sites for notices of changes and keep track of the status of them.
Gather documents and information for monthly audits for Clients and Regulators.
Performs related duties as assigned by supervisor.