BH Case Mgr Ld
| Company | Elevance Health |
|---|---|
| Location | New Orleans, LA, USA, Shreveport, LA, USA, Monroe, LA, USA, Metairie, LA, USA, Lafayette, LA, USA, Baton Rouge, LA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Senior |
Requirements
- MA/MS in social work, counseling or a related behavioral health field or a degree in nursing, and minimum of 5 years of clinical experience in social work, counseling, with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
- Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC (as allowed by applicable state laws), LMFT, LMSW (as allowed by applicable state laws) or clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
- Extensive experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders.
- Managed care experience required.
Responsibilities
- Provides support to member facing BH Case Mgrs and other Care management associates. Provides oversight of program referrals and works with referral sources to ensure accurate and timely case assignment.
- Coordinates with cross functional teams to ensure team collaboration, member touch points and organization vision of integration is achieved.
- Facilitates weekly clinical rounds and may conduct quality audits.
- Works with the manager to ensure individual, team and overall operational metrics are achieved.
- Supports various projects and initiatives as assigned.
- Assists with process improvement activities for regulatory requirements.
- Acts as departmental liaison to other areas of the business unit. Primary support with training/mentoring new hires.
- Participates in cross-functional teams, projects and initiatives.
- Serves as a member of the leadership team.
Preferred Qualifications
-
No preferred qualifications provided.