Corporate Internal Communications Director - Rakuten Rewards

Corporate Internal Communications Director – Rakuten Rewards

5-10 years of experience in communications, employee engagement and/or corporate events.
Experience managing communications for executives and businesses.
Knowledge of the consumer software and/or e-commerce industries, and their internal processes.
Experience balancing the varying needs of cross-functional teams in business areas including Product, Marketing, Technology, and Human Resources.
Experience in a global or multinational company is a plus.
Demonstrated ability to navigate complex organizational dynamics, fostering trust and respect from the C-suite and other senior team members.

Develop and implement internal communication plans for key initiatives and internal announcements within Rakuten Rewards.
Create and manage content for various internal communication channels, which may include newsletters, digital signage, blog posts, intranet updates, and video content.
Improve employee engagement and awareness of the company’s mission and goals through targeted communication strategies.
Collaborate with the executive team to create and execute communication plans for key business imperatives and cultural moments within Rewards.
Develop high-quality presentations and talking points for other executives for company meetings, ensuring alignment with strategic objectives.
Manage the agenda and ‘story’ of key executive meetings (Leadership Summit, annual offsite, other cadenced meetings).
Create and manage the content and calendar for bi-weekly All Hands meetings.
Develop decks and storytelling approaches for bi-annual leadership summits, weekly executive meetings, and other key events.
Ensure all internal communications are professional, aligned, and convey a unified story to employees about the company.
Oversee the consistency and quality of regular communications, including newsletters and other internal updates.