Project Manager

Project Manager

Requirements

• 10 years of experience that can be a combination of work history and education (doctorate and 3 years of experience OR master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS and 10 years)
• Experience working in a team environment within a professional office setting
• Solid organizational skills including attention-to-detail and multitasking skills
• Excellent written and verbal communication skills
• Strong working knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Outlook
• Working knowledge of ServiceNow or similar ITSM
• Required Clearance: TS/SCI with polygraph

Responsibilities

• Review, analyze, and provide recommendations for Network Connectivity Service (NCS) requirements
• Evaluate customer requirements to ensure clarity of the requested network service needs
• Provide network systems engineering assessment based on clearly defined network standard requirements
• Coordinate across multiple network service teams to successfully assess network technical requirements
• Provide cost and schedule impacts based on established cost and schedule models and negotiate technical trade-offs
• Collaborate with team members to support process workflows and technical review boards
• Ensure the logical and systematic conversion of customer or product requirements into total systems solutions
• Perform functional analysis, timeline analysis, cost estimation, trade studies, requirements allocation and interface definition studies
• Prepare required documentation to include both program- and user-level documentation
• Construct sound, logical business improvement opportunities
• Analyze and study complex system requirements
• Work directly with Task Lead, PjMs, Network engineers, network operations, and with the customer
• Coordinate internal resources and third parties/vendors towards the flawless execution of projects
• Assist in the development of detailed project plans and help monitor and track progress
• Prepare project status reports to upper management
• Work with PjMs to identify/mitigate risks, issues, and opportunities
• Provide support such as technical writing, technical editing, and integration of various sources
• Support tasks requiring the collecting, compiling, evaluating, and publishing of information
• Maintain correspondence suspense files, records, files for reports, operating procedures, and internal memorandums
• Perform additional duties as assigned

Preferred Qualifications

• Advanced knowledge of Network IT infrastructure (network connectivity, switches, routers)
• Project Management Professional (PMP) certification is a plus
• Demonstrated client-facing and internal communications skills
• Strong working knowledge of Visio
• Experience using Atlassian Confluence and HelpNow/ServiceNow