Dealer Discount Specialist I
Company | Truist |
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Location | Winston-Salem, NC, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Associate’s |
Experience Level | Junior, Mid Level |
Requirements
- Associate’s degree, or equivalent education and related training
- Three years of related experience
- Ability to work in an independent and team oriented environment
- Excellent attention to detail, with great accuracy
- Ability to perform in a fast paced, highly dynamic environment
- Demonstrated time management skills
- Resourcefulness to multitask in order to accomplish desired work output
- Working knowledge of the organization’s systems and policies as they relate to job duties
- Aptitude to comprehend the dynamic of retail sales financing process cycle from application submission to account servicing
- Ability to work with minimal supervision
- Effective communication skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Responsibilities
- Deliver world standard client service leadership by answering telephone inquiries timely, accurately and professionally.
- System attachment of new loan packages and/or loan support documentation (sorting) to the appropriate application file.
- Review, verify, and board loan packages and loan package support documentation in accordance to the Loan Verification guidelines, including but not limited to: Loan request application; Completed signed loan documents; Proper documentation related to cosigners, guaranty agreements or chattel agreements; Properly document any additional products, such as gap insurance, extended warranties, tire and wheel or theft protection services; Dealer sales invoice; Collateral information recording; Customer identification.
- Perform supplemental department business processes and reporting as delegated by team leader or manager.
- Track, manage and cure loan packages identified as incomplete or reflect evidence of discrepancies.
- Execute commodity checks via telephone communication to new customers.
- Assist in attaching dealer loan proceeds confirmations to loan application files.
Preferred Qualifications
-
No preferred qualifications provided.