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Dealer Discount Specialist I

Dealer Discount Specialist I

CompanyTruist
LocationWinston-Salem, NC, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesAssociate’s
Experience LevelJunior, Mid Level

Requirements

  • Associate’s degree, or equivalent education and related training
  • Three years of related experience
  • Ability to work in an independent and team oriented environment
  • Excellent attention to detail, with great accuracy
  • Ability to perform in a fast paced, highly dynamic environment
  • Demonstrated time management skills
  • Resourcefulness to multitask in order to accomplish desired work output
  • Working knowledge of the organization’s systems and policies as they relate to job duties
  • Aptitude to comprehend the dynamic of retail sales financing process cycle from application submission to account servicing
  • Ability to work with minimal supervision
  • Effective communication skills
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Responsibilities

  • Deliver world standard client service leadership by answering telephone inquiries timely, accurately and professionally.
  • System attachment of new loan packages and/or loan support documentation (sorting) to the appropriate application file.
  • Review, verify, and board loan packages and loan package support documentation in accordance to the Loan Verification guidelines, including but not limited to: Loan request application; Completed signed loan documents; Proper documentation related to cosigners, guaranty agreements or chattel agreements; Properly document any additional products, such as gap insurance, extended warranties, tire and wheel or theft protection services; Dealer sales invoice; Collateral information recording; Customer identification.
  • Perform supplemental department business processes and reporting as delegated by team leader or manager.
  • Track, manage and cure loan packages identified as incomplete or reflect evidence of discrepancies.
  • Execute commodity checks via telephone communication to new customers.
  • Assist in attaching dealer loan proceeds confirmations to loan application files.

Preferred Qualifications

    No preferred qualifications provided.