Sr. Operations Project Analyst

2+ years relevant work experience within process management and/or project management
Knowledge of navigating through Jira and familiar with the creation of Epics and Stories
User Acceptance Testing experience
Excellent decision-making skills with an assertive and proactive communication style
Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines
Critical thinker and risk minded
Excellent verbal and written communications skills, including the ability to facilitate and lead remote, cross-functional, cross-location meetings.

Supports the Testing team in gaining an understanding of changes being executed, writing and executing scripts, completing data preparation, and conditioning and triggering events
Leads the resolution of defects, providing necessary documentation, and communicating with Development resources and project stakeholders on resolution and retest statuses
Coordinates with the business to execute on defined project tasks, including tracking of deliverables and their statuses, measuring progress against ongoing success measures, and escalating roadblocks in a timely manner
Analyzes current state processes, operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
Manages and administers key activities to support medium to large projects, such as coordination of change related activities, reporting, and testing
Communicates at all levels with business owners, stakeholders, and subject matter experts on all matters related to projects, such as the project plan, risks, issues, scope, assumptions, gap analysis, business requirements, and development of test plans and scripts.