Field Service Engineer IV

Field Service Engineer IV

Requirements

• An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience
• Ability to read electrical and mechanical schematics, and an advanced knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics
• Clear and effective written/verbal communications skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
• Strong knowledge of hand tools and proper usage, including a digital multimeter
• Advanced knowledge of wafer processing parameters
• Extensive knowledge of Applied Materials systems and company processes
• Project management skills, and an ability to lead key customer and internal product meetings

Responsibilities

• Install leading-edge customer equipment, perform scheduled preventative maintenance and corrective maintenance, and upgrade equipment
• Use your troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues
• Generate, follow and possibly approve documented procedures and published task plans
• Lead projects (when needed), document progress, and communicate with customer and internal business units on progress
• Complete required job documentation, safety training and procedures for processing parts
• Professionally represent Applied Materials to the customer, using your ‘customer first’ mindset
• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset

Preferred Qualifications

• 7–10 years of work experience in semiconductor industry or another equipment support industry