Team Leader – Group Life Claims
| Company | Guardian Life |
|---|---|
| Location | Holmdel, NJ, USA, Bethlehem, PA, USA |
| Salary | $57330 – $94185 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- College degree preferred or equivalent work experience
- 3+ years claims experience, life claims preferred
- Previous people leadership experience strongly preferred
- Proficiency in Excel, Word, and PowerPoint
- Regulatory and Compliance experience a plus
- Excellent written and verbal communication skills
- Ability to exercise independent & sound judgment in decision making
- Demonstrated experience holding others accountable
- Ability to analyze evidence for discrepancies
- Ability to conduct research using multiple techniques
- Excellent time management & organizational skills
- Experience multitasking with the ability to manage continually changing priorities and ability to prioritize work based on customer service needs and departmental regulations
- Self-motivation & able to work independently
- Ability to work collaboratively with multiple professional disciplines and with diverse population
Responsibilities
- Actively coach, develop, and reward team members
- Build teams to ensure the very best people are in place
- Trust the team to get the job done
- Foster a culture where diverse thoughts, experiences, and backgrounds are valued and celebrated
- Empower employees to take the initiative to further team and company goals
- Create a safe environment to try new ideas and make mistakes
- Demonstrate the courage to make difficult decisions and have candid conversations
- Encourage candor and transparency
- Communicate the business need for change
- Lead effectively in ambiguous environments
- Set high performance standards for employees and team
- Build commitment to achieve goals and deliverables
- Balance risk with growth opportunities
- Maintain a strong external focus, voice of customer, industry and regulatory
- Strategically align processes and resources to future goals and objectives
- Work with colleagues from other teams and/or business units to ensure appropriate claim outcomes
Preferred Qualifications
- College degree preferred
- 3+ years claims experience, life claims preferred
- Previous people leadership experience strongly preferred
- Regulatory and Compliance experience a plus