Product Manager – GenAI Assistant
| Company | Boston Consulting Group |
|---|---|
| Location | Boston, MA, USA, Atlanta, GA, USA |
| Salary | $122000 – $148000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Experience building GenAI/AI and user-facing products
- A background supporting the build of new software in enterprise settings
- 6-8+ years’ relevant experience as a product manager/analyst, business analyst or scrum master
- Relevant experience in various AI or technology-driven products
- Understanding of agile principles and ways of working
- Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
- Strong knowledge of current GenAI technologies and their application to delivering actionable insights
- Strategic thinker who can converge ideas into tangible products
- Highly organized & proactive resource manager
- Strong communications and stakeholder management skills
Responsibilities
- Driving the roadmap for new GenAI products, focusing on business applications that create value for users.
- Collaborating with stakeholders to define priorities and manage the product lifecycle, from concept to delivery.
- Testing and deploying GenAI-based tools to gather actionable insights and ensure product scalability.
- Developing strategies to improve product usability and adoption within the organization.
- Deliver outcomes that support specific and measurable KPIs.
- As a member of a GenAI squad work to continuously deliver customer value each sprint.
- Stand in as proxy Product Owner, as needed.
- Translating the voice and needs of customer into user stories, engaging users as needed.
- Engaging in continuous discovery (e.g., via surveys & interviews) to understand customer needs.
- Leveraging empirical and qualitative data to assess feature performance and inform prioritization.
- Analyzing tradeoffs involving customer value, cost, and effort.
- Representing customer needs to ensure they are understood and integrated into the Squad’s work.
- Proactively seeking customer feedback to learn and better understand their needs and requirements.
- Facilitating product demos to empower Squad members with real-time feedback from customers.
- Modeling behaviors to support the organization’s transformation to a new way of working.
- Actively creating and maintaining a Squad culture based on the organization and Agile behaviors.
- Providing informal and formal feedback within context of larger performance management system.
- Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when.
- Define and clearly communicate acceptance criteria for output based on business & customer needs.
- Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements.
- Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities.
- Provide feedback as part of performance management of Squad members and other members of the Product Portfolio.
Preferred Qualifications
- Experience working with JIRA or similar tool a plus
- Experience with Tableau, PowerBi or Alteryx is a plus
- Experience in consulting is a plus