Patient Billing/Services Representative II – Orthopedic Surgery

Patient Billing/Services Representative II – Orthopedic Surgery

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience
• Basic Life Support certification must be obtained within one month of hire date
• Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)

Responsibilities

• Responsible for greeting, registering and checking in New, Return and Walk-in patients. Will also check-out and schedule appointments.
• Updates and verifies patient insurance, referrals and demographic information in EPIC as needed.
• Collects copays, self-pay payments and fees for services as needed.
• Balances cash drawer daily.
• Serves as back up for other staff during peak times, vacations and illnesses. Travel to other locations may be required.
• Maintains familiarity with insurance companies and their requirements.
• Adheres to HIPAA regulations and all Orthopedic/front desk policies.
• Performs other duties as assigned

Preferred Qualifications

• Financial Information
• Insurance
• Interpersonal Relationships