Principal Regional Field Educator – Cas
| Company | Medtronic |
|---|---|
| Location | Boston, MA, USA, Las Vegas, NV, USA, Seattle, WA, USA, Indianapolis, IN, USA, Houston, TX, USA, Nashville, TN, USA, San Francisco, CA, USA, Austin, TX, USA, Irvine, CA, USA, Jackson, MS, USA, Dallas, TX, USA, Albuquerque, NM, USA, Chicago, IL, USA, Boise, ID, USA, Charlotte, NC, USA, Fort Lauderdale, FL, USA, Arlington, VA, USA, Miami Lakes, FL, USA, Pittsburgh, PA, USA, Baton Rouge, LA, USA, Menlo Park, CA, USA, New York, NY, USA, Phoenix, AZ, USA, Charleston, SC, USA, Denver, CO, USA, Jacksonville, FL, USA, Portland, OR, USA, Bozeman, MT, USA, Asheville, NC, USA |
| Salary | $150000 – $170000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree PLUS a minimum of 7 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation, Cardiac Rhythm, or Implantable Medical Device Industry
- OR Advanced Degree in Engineering or Nursing with 5 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation, Cardiac Rhythm, or Implantable Medical Device Industry
Responsibilities
- Drives regional education and training activities
- Train and educate internal teams and external customers on CAS procedures, therapies/products, processes, and solutions
- Continued education and assessment of tenured field team
- Leads coordination of new-hire training with accountability to hiring manager (CSM or RM)
- Responsible for new hire sign-off
- Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers
- Execute engaging field sales and clinical specialist field education programs that are targeted, purposeful, and support electrophysiology knowledge and skills in procedures and cardiac ablation therapies based on needs of the US Sales organization objectives
- Understands competitive technology and therapies and can craft a message as to why Medtronic therapies provide a competitive advantage
- Disseminate competitive information to regional teams
- Delivers competitive technical and clinical training to sales teams in collaboration with sales leaders/marketing
- Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on clinical value
- Collaborates to roll out new product training initiatives; new products’ indications, troubleshooting/tips and tricks, safety updates – ‘Train the Trainer’
- Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertise
- Understands, interprets, and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies
- Collaborates with clinical research organization relative to clinical studies and physician research
- Partners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goals
- Leverages personal region wide relationships and experience to anticipate changes in business conditions
- Responds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutions
- Builds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and clinical teams
- Builds and maintains high trust relationships based on technical expertise and clinical evidence with key customers across the region
- Provides expert service at key accounts to establish and reinforce the value of Medtronic technical competency
Preferred Qualifications
- IBHRE/RCES certification
- The successful candidate will preferably have experience in marketing new technologies and therapies; preferably mapping and navigation cardiac ablation experience
- Degree in biomedical engineering or nursing
- Cath Lab, EP Lab, hospital/clinic, or cardiology experience
- Experience teaching and educating medical personnel, peers, and technical support personnel
- Thorough working knowledge of cardiac medical terminology and the medical device industry
- Excellent customer service skills
- Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
- Excellent interpersonal, written/verbal communication skills
- Ability to coordinate/participate in numerous tasks/projects in a fast paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft tools and other business applications (i.e SalesForce)
- Ability to meet vendor credentialing requirements
- Practical and demonstrated knowledge of project/program management practices desired for Senior and Principal Levels with the ability to complete work group objectives with little guidance