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Engagement Manager – Gtech Ads

Engagement Manager – Gtech Ads

CompanyGoogle
LocationSeattle, WA, USA, Los Angeles, CA, USA, Chicago, IL, USA, Atlanta, GA, USA
Salary$137000 – $200000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 8 years of experience in project management or a customer-facing role, including technical sales, sales engineering, or professional consulting.

Responsibilities

  • Act as a trusted advisor to Ads clients, understanding their business challenges and architecting technology and media solutions to meet their goals.
  • Collaborate with Sales to discover customer needs, assess where gTech Ads can add value, and secure senior client buy-in for proposed initiatives.
  • Design and finalize joint services plans, aligning solutions and resources to client priorities and unlocking growth by scoping comprehensive projects.
  • Orchestrate the delivery of services plans, working closely with regional gTech Ads execution teams, Customer Support, and Media Solutions, and manage high-visibility escalations when necessary.
  • Serve as the primary point of accountability for gTech Ads go-to-market and execution, conducting regular client debriefs and proactively addressing challenges.

Preferred Qualifications

  • Understanding of the web/cloud technologies and data infrastructure, translating technical concepts for all audiences.
  • Ability to work cross-functionally, building internal and external stakeholder networks to achieve strategic goals.
  • Ability to demonstrate strong technical project management, guiding cross-functional teams to deliver on plans.
  • Ability to grow in ambiguity, effectively solving complex problems within large, distributed organizations.
  • Excellent communication, negotiation, and influencing skills, with customer objectives and innovation.