Branch Manager
| Company | PNC Financial Services |
|---|---|
| Location | Bloxom, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Approach
- Results-Oriented
- Branch Banking Services
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Sales Management
- 3+ years of related experience
Responsibilities
- Leading all aspects of branch performance
- Driving revenue and customer loyalty through consultative interactions with clients
- Creating a differentiated customer experience
- Collaborating with a broad range of eco-system partners
- Accountable for risk management and compliance
- Building a high performing team through attraction, onboarding, coaching and development of branch team members
- Utilizing a branded sales process to achieve sales targets and customer loyalty
- Growing branch revenue through acquisition and share-of-wallet growth
- Driving business banking results primarily through business development and community involvement activities
- Coaching to consultative selling to drive results
- Managing and coaching to the delivery of a differentiated client experience
- Leading effective problem resolution
- Driving the employee experience
- Acquiring and retaining talent through effective onboarding, coaching and development
- Ensuring employees achieve performance and activity expectations
- Managing operational, human capital, reputational and business risk
Preferred Qualifications
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- No Required Certification(s)