Surety Administrator

Surety Administrator

Requirements

• Completion of a business administration related educational degree/diploma and/or accreditation.
• 2 – 3 years of related experience
• Highly motivated and enthusiastic
• Strong desire to learn and grow within the role
• Excellent oral and written communication skills
• Good judgment, decision-making, and analytical ability
• Strong organizational and administration skills
• Ability to work both independently and as part of a team
• Ability to meet challenging deadlines and perform effectively under pressure
• Ability to manage both internal and external collaborators
• Proficient in Microsoft Excel, Word, and PowerPoint. Able to manage data effectively and learn internal systems quickly.
• Proficiency in French and English is an asset for all offices and required for Quebec candidates.

Responsibilities

• Provide administrative services to the Surety Department to ensure efficient and accurate reporting and recording of surety bonds in compliance with the department Policies and Audit Guidelines.
• Deliver comprehensive support to Surety Underwriters, including managing documentation and assisting with client communications.
• Review and resolve accounting discrepancies in partnership with Underwriters and the Billing Department.
• Conduct regular Quality Control Audits to ensure compliance and implement corrective actions to address any deviations.
• Apply good judgment and practical problem-solving skills with confidence to address challenges effectively.
• Perform a variety of additional tasks or projects as required, including supporting team initiatives, assisting with special assignments, and adapting to evolving business needs.
• Deliver outstanding customer service to our brokers, ensuring their needs are met promptly and professionally.

Preferred Qualifications

• Proficiency in French and English is an asset for all offices and required for Quebec candidates.