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HR Technology & Performance Management Specialist
| Company | BPM LLP |
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| Location | California, USA |
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| Salary | $75000 – $90000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s degree in HR, Business, IT, or a related field (or equivalent experience)
- 5+ years in HR; with 3+ years in performance systems administration (Lattice required)
- In-depth knowledge of HR processes, performance management methodologies, and relevant software applications
- Proficient in HRIS platforms (e.g., UKG preferred)
- Strong analytical skills and proficient in working with data reporting tools (e.g., Excel, Power BI, or similar)
- Proficient in Word, Excel and PowerPoint, Outlook
- Demonstrated experience with creating professional and comprehensive presentations and spreadsheets
- Evidence of an effective team player that is flexible, motivated and participates in all HR initiatives
- Excellent problem-solving and troubleshooting abilities
- Strong attention to detail and commitment to accuracy
- Strong communication and interpersonal skills, with the ability to interact effectively with all levels of staff and management
- Ability to handle sensitive and confidential information with discretion.
Responsibilities
- Coordinate and administer performance review cycles in partnership with HRBPs
- Coordinate review cycle launches and ensure compliance at each stage
- Assist with scheduling, creating agendas and facilitating talent review meetings
- Administer and manage performance management platform (Lattice), including configuration and ongoing system health monitoring
- Troubleshoot system issues and coordinate with vendors as needed
- Implement and test system upgrades, patches, and enhancements
- Uphold data privacy and security standards across HR systems
- Regularly audit user access and system permissions
- Maintain data accuracy and integrity within the performance system
- Generate and analyze reports on performance trends, goals and development metrics
- Prepare and analyze HR metrics for internal and external reporting needs (both in UKG and Lattice)
- Partner with HR leadership to translate data into actionable insights
- Serve as the primary contact for system support and performance process inquiries
- Develop and deliver training, maintain documentation and resources for system users
- Maintain Performance Management internal site
- Collaborate with HR partners to enhance and streamline performance management and day-to-day operational processes
- Identify automation opportunities and recommend system improvements
- Ensure smooth integration with other HR platforms (e.g., HRIS, talent or learning management systems)
- Lead or support system implementations, enhancements, and integration projects
- Work cross-functionally with IT and other teams to ensure project success
- Manage project timelines, resources, and deliverables
- Provide backup for onboarding and offboarding processes, including orientation and exit interviews
- Maintain accurate records for personnel changes (e.g., hires, terminations, FWAs, PAFs, compensation updates)
- Support HR initiatives and company-wide programs, both large-scale and ad hoc
- Assist with general HR administrative tasks and special projects.
Preferred Qualifications
- Experience with HRIS system integrations and project management
- Familiarity with performance management best practices and industry trends
- Certification in HR technology or systems administration is a plus.
