Director – Training & Talent Development

Director – Training & Talent Development

Requirements

• BS, with a focus in life sciences, business, organizational development, marketing. A master’s degree in Education, Business, or Human Resources is a plus.
• Certification in Talent Development (CPTD) or other talent development certification is a plus.
• Willingness to travel to visit field account management and transplant centers.
• At least 6 years’ relevant pharmaceutical industry experience in designing and implementing leadership development initiatives, learning solutions including classroom, online/on demand, social, and experiential learning for technical, product, and soft skills development, measurement, and reporting.
• Strong background in Learning Management Systems and instructional and curriculum design.
• In-depth knowledge of utilizing adult education techniques, with expertise in conducting training sessions.
• Superior written and verbal communication skills, with superior facilitation/presentation skills.
• Strong project management skills, with the ability to work in a dynamic, fast-paced environment with shifting priorities.
• Strong computer skills, with literacy in new media, and experience integrating information and data from several applications. Advanced proficiency in MS Office Suite and any presentation tools.

Responsibilities

• Owns the enterprise-wide talent development strategy, partnering with HR and senior leadership to drive organizational capability, leadership pipeline, and employee engagement.
• Establishes and manages a leadership development framework, including career competency assessments, leadership and skills training, and career readiness programming.
• Facilitates or oversees the delivery of leadership workshops.
• Implements a coaching culture that enhances manager-employee relationships, fosters accountability, and supports high-performance team dynamics.
• Supports career development planning through Key Talent Development meetings to identify high-potential talent.
• Leads the integration and application of third-party leadership development tools and assessments, such as 360-degree assessments and manager simulations.
• Collaborates with internal stakeholders to address the learning and development needs of Corporate and Commercial functions.
• Identifies and monitors trends in learning and development, including adult learning theory, digital learning, and organizational effectiveness.
• Partners with senior leadership to coordinate support for employees seeking career opportunities within the Company and those who are not meeting performance expectations.
• Oversees a leadership development program that includes career competency assessments, leadership and competency training, and career readiness assessments to prepare employees in their career development.
• Implement a coaching culture to improve coaching relationships between managers and their reports.
• Collaborates with the Company’s Operations and Quality teams’ initiatives to develop, deliver, and evaluate effectiveness of site training for compliance-related topics such as Quality systems, annual GxP training, training policies, and procedures, audits, and inspections.
• Ensures that all training programs are consistent with, and in support of the Company’s legal, regulatory, corporate policies, HR policies, and compliance guidelines.
• Stays abreast of trends and tools in employee training, learning, and development through participation in professional industry associations, and actively working on own continuous learning plan.
• Champions a culture of continuous learning using a variety of delivery formats including eLearning, virtual classrooms, best practice videos, and newsletters.
• Provides strategic oversight of all sales training initiatives by managing the Manager(s) of Sales Training and ensuring alignment with organizational priorities and compliance standards.
• Guides development of new hire training and ongoing skill-building programs created and delivered by the Manager(s) of Sales Training.
• Serves as senior sponsor and leader for training sessions at National Sales Meetings, POAs, and other key Commercial events.
• Oversees and directs the process for all communications with the Sales teams, ensuring clarity, consistency, and adherence to compliance standards.
• Leverages diverse delivery methods to include eLearning, virtual classrooms, live classrooms, best practice videos, newsletters, etc., to provide and promote ongoing learning and development.
• Stays abreast of the landscape and therapeutic focus by visiting customers periodically and observing account managers in action.
• Spends time in field with account managers and regional directors to learn about trends and opportunities with the disease state, drug, and business landscape.
• Collaborates with Sales Training Managers to identify advanced selling skills, negotiation, and account management courses, and continually monitors opportunities for innovation to enhance employee skills.
• Cross-functionally aligns with Medical, Marketing, Managed Markets, and Market Access for content with all mentioned programs.

Preferred Qualifications

• A master’s degree in Education, Business, or Human Resources is a plus.
• Certification in Talent Development (CPTD) or other talent development certification is a plus.