Associate – Crossroads Financial Group

Associate – Crossroads Financial Group

Requirements

• Previous administrative/secretarial experience desired.
• Must be securities registered (series 7 & 66 or 6 & 63).
• Must be appropriately insurance licensed/appointed for sale of all life/health and variable products.
• Must be securities registered/insurance licensed/appointed in all states in which the candidate will be doing support work for Crossroads Financial Group.
• Must be willing to complete appropriate state training in order to sell Long Term Care if this is determined to be a part of the position or support needs on the sponsoring Financial Advisor.
• Demonstrated customer service orientation/experience, 2+ years preferred.
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions.
• Ability to maintain integrity of sensitive/confidential information.
• Basic understanding of Crossroads Financial Group, our products and services, and Thrivent Financial.

Responsibilities

• Handle sensitive communications with members/customers, which may include highly confidential information and effectively respond through verbal and written communications to ensure a high level of customer satisfaction.
• Facilitate and/or co-present product specific seminars and/or workshops as necessary.
• Identify criteria for fund selection and track against indexes, specifically for WRAP accounts.
• Participate in business planning for the Practice as needed.
• Counsel and advise prospective and current members/customers on suitable financial products and investment advisory services.
• Open and complete product applications.
• Conducting substantive research or information gathering that will be used with making suitable securities product recommendations or providing appropriate investment advice (e.g. conducting due diligence, etc.).
• Obtain member/customer financial and/or suitability information.
• Accepting and/or entering securities trade orders from customers, including unsolicited trade orders.
• Explain, discuss or interpret insurance coverage; analyze exposures or policies; provide recommendations.
• Issue certificates of insurance, endorsements, binders, commitments, or insurance contracts.
• Assist Financial Advisors in the preparation and follow up for the member/customer meetings.
• Collaborate with Financial Advisors to assist client with product changes.
• Participate and drive marketing services including direct-mail, fraternal activities, seminars, meetings.
• Additional responsibilities may be assigned in accordance with licensure and business needs.

Preferred Qualifications

• Previous administrative/secretarial experience desired.