Asset Protection Service Representative
| Company | GAP |
|---|---|
| Location | Dedham, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.
- Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.
- Ability to actively learn and immediately apply learnings into decisions and behaviors.
- Ability to manage and prioritize their time; able to multitask.
Responsibilities
- Provides a high level of visible, overt presence to prevent loss and safety issues.
- Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.
- Greets customers and provides service.
- Maintains Physical Security of the store.
- Assists leadership in proper handling of escalated customer situations.
- Assists Asset Protection Coordinators during external shoplifting apprehensions.
- Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.
- Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).
- Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).
Preferred Qualifications
-
No preferred qualifications provided.