Posted in

PT/FT Customer Service Representative

PT/FT Customer Service Representative

CompanyAmeriVet
LocationAthens, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Customer service experience
  • Basic computer knowledge
  • Friendly and compassionate
  • Basic Veterinary medical knowledge a plus
  • Saturday availability
  • Knowledge of Avimark software a plus

Responsibilities

  • Answering phones, taking messages and relaying that information to appropriate staff
  • Greeting and checking clients in/out
  • Filling medications
  • Checking emails and sending correspondence
  • Ensuring our front office area is clean and safe
  • Inputting client information and medical history into computer system
  • Client communication
  • Balancing end of day reports
  • Compliance calls
  • Cash handling
  • Greeting visitors
  • Scheduling
  • Correspondence
  • Stocking supplies
  • Sorting and sending mail
  • Answering and routing phone calls
  • Processing payments
  • Billing

Preferred Qualifications

  • Basic Veterinary medical knowledge a plus
  • Knowledge of Avimark software a plus