Behavioral Health/EAP Consultant II
| Company | Elevance Health |
|---|---|
| Location | Louisville, KY, USA, Des Moines, IA, USA, Nashville, TN, USA, Manchester, NH, USA, Dearborn, MI, USA, Newport Beach, CA, USA, Tampa, FL, USA, Miami, FL, USA, Canoga Park, Los Angeles, CA, USA, Burbank, CA, USA, Durham, NC, USA, Gilbert, MN, USA, Mason, OH, USA, Walnut Creek, CA, USA, Seven Hills, OH, USA, Columbus, OH, USA, Portland, ME, USA, Wilmington, DE, USA, Atlanta, GA, USA, Grand Prairie, TX, USA, Burlington, MA, USA, Cincinnati, OH, USA, Mendota Heights, MN, USA |
| Salary | $63080 – $119520 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Requires a HS diploma or equivalent
- Minimum of 5 years of direct psychiatric and/or substance abuse experience
- Prior managed care experience
- Current unrestricted license such as (but not limited to) LPC, LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required.
Responsibilities
- Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
- Provides telephone and/or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
- Manages Critical Incident Stress Debriefing requests.
- Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
- Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
- Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
- Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.
Preferred Qualifications
- MA/MS preferred.