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Senior User Trainer

Senior User Trainer

CompanyCACI
LocationWashington, DC, USA
Salary$71500 – $150200
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree in a relevant field required
  • 5 years’ experience designing, developing, and delivering training across modalities
  • Proven experience as a Trainer or similar role
  • Ability to create comprehensive training materials, including manuals, tutorials, and e-learning modules
  • Excellent communication and presentation skills
  • Ability to adapt training content to different audiences
  • Must have experience using Adobe Captivate for training development

Responsibilities

  • Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan.
  • Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes.
  • Provide support to staff to ease the transition and ensure successful rollout of the transformed claim review and operational processes.
  • Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.

Preferred Qualifications

  • Experience using Salesforce