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Senior Unified Communications Analyst
| Company | General Dynamics |
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| Location | Washington, DC, USA |
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| Salary | $119862 – $162166 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Storage Systems
- Systems Support
- Telecommunication Systems
- Unified Communications
- VMware
- 5 + years of related experience
- US Citizenship Required
- Bachelor of Science in engineering, computer science, or other equivalent technical discipline
Responsibilities
- Building, troubleshooting and running configuration files before, during, and after Teams phone deployments
- Engineering support during deployment- design and deployment of architecture, ensuring that all systems are integrated
- Troubleshooting issues during testing
- Managing the Windows Domain environment
- Oversee backup systems
- Managing log collection for systems
- Support migration of systems
- Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites
- Building, testing and training on Auto attendants, Call queues, call forwarding
- Generating cutsheet from Teams deployment tracker
Preferred Qualifications
- Communication Manager Avaya Aura Messaging
- System Manager
- Session manager
- Cisco
- Sangoma
- DHCP
- Avaya Certificates
- Power BI
- Microsoft TAC
- Windows Adm
- Linux OS
- VCenter and VMware
- NAS Storage Systems
- Operation Manager (OpMgr)
- Eventlog Analyzer
- Syslog Backup Systems
